Migrate Exchange Online Mailbox to Exchange Online: Best Practices for IT Admins
User Query: “Our company recently merged with another organization, and now we need to move all Exchange Online mailboxes from one Microsoft 365 tenant to another. We want to keep emails, folders, contacts, calendars, and attachments without affecting users. What is the best way to migrate Exchange Online mailbox to Exchange Online?”
Introduction: Exchange Online is one of the most popular email services offered by Microsoft as part of Microsoft 365. It allows organizations to access business emails, calendars, contacts, shared mailboxes, and other collaboration features from anywhere. As businesses grow, they need to migrate Exchange Online Mailbox to Exchange Online. This process is known as Exchange Online to Exchange Online migration or cross-tenant mailbox migration. This blog explains the manual method and a professional DRS Softech Office 365 Tenant to Tenant Migration Tool for a hassle-free migration.
What Does Exchange Online to Exchange Online Mailbox Migration Mean?
Exchange Online to Exchange Online migration simply means moving mailboxes between two different Microsoft 365 tenants. For example: Source Tenant (companyabc.onmicrosoft.com, john@companyabc.com) -> Destination Tenant (companyxyz.onmicrosoft.com, john@companyxyz.com). After migration, users can access their emails, folders, contacts, and calendars from the new tenant instead of the old one.
Reasons for Migrating from Exchange Online to Exchange Online
- Company Merger: When two companies merge, employees need to work under a single Microsoft 365 tenant. Migrating Exchange Online mailboxes helps centralize communication and simplifies IT management. Example: Company A acquires Company B. Instead of managing two Microsoft 365 environments, the IT team migrates all Exchange Online mailboxes into one tenant.
- Business Acquisition: After another organization, businesses migrate employee mailboxes into their existing Microsoft 365 environment. This ensures: One email system, Easier user management, Better compliance, and Simplified licensing.
- Tenant Consolidation: Large organizations sometimes manage multiple Microsoft 365 tenants across different departments or countries. Maintaining several tenants increases administrative work, licensing complexity, security management, and user management.
Mailbox Migration: Supported Data, Common Challenges, & Pre-Migration Checklist
- What Data Can Be Migrated? A complete Exchange Online migration typically includes: Emails, Attachments, Inbox Folder Structure, Contacts, Calendars, Tasks, Notes, Shared Mailboxes, and Archive Mailboxes.
- Challenges During Exchange Online Mailbox Migration: Large Mailbox Sizes, Downtime, Permission Mapping, Data Integrity, User Mapping, and Authentication Requirements.
- Pre-Migration Checklist: Verify Microsoft 365 admin access, create destination user mailboxes, assign appropriate licenses, check mailbox size, enable Modern Authentication, verify Internet Connectivity, inform End Users, and back up important data.
Is Manual Exchange Online Mailbox Migration Possible?
Yes. Microsoft provides a manual method for cross-tenant mailbox migration. However, these methods require appropriate permissions, tenant configuration, and technical expertise. They may also involve additional setup and can become complex for large-scale migrations.
Steps to Manually Migrate Exchange Online Mailbox to Exchange Online
- Firstly, sign in to both the source and destination Microsoft 365 tenants with Global Administrator or Exchange Administrator permissions.
- Now, create user mailboxes in the destination tenant and assign the required Exchange Online licenses.
- Configure the cross-tenant organization relationship between both tenants.
- Then, create migration endpoints in the Exchange Admin Center.
- Map the source mailboxes to the destination mailboxes.
- Create a migration batch and start the mailbox migration.
- Monitor the migration progress and fix any errors if they occur.
- Once the migration is complete, verify the mailbox data and update DNS records if required.
Note: This method requires proper configuration and technical knowledge of Microsoft 365 and Exchange Online. Also, have several limitations: complex configuration, time-consuming process, requires technical expertise, limited automation, increased risk of human error, difficulty managing large projects, and more.
Professionally Migrate Exchange Online Mailbox to Exchange Online
From small to large enterprise users, the DRS Softech Cross Tenant Migration Tool is the best choice. It allows users to perform mailbox migration without any data loss. Secure authentication options: Modern Authentication and Admin Impersonation. Option to review all important mailbox details, like license type, estimated mailbox size, and mailbox category (User and Shared). Two destination options: convert to PST and tenant-to-tenant migration. Different Mapping, features (Remove Duplicates, Skip Previously Migrated Data, and more).
Steps to Move Mailbox from Exchange Online to Exchange Online
- Download the DRS Softech Microsoft 365 Cross Tenant Migration. Click Copy and Mailbox Migration.

- Authenticate the source Microsoft 365 tenants using Modern Authentication or Admin Impersonation (Azure App Registration).

- Review User ID, License Type, and Mailbox Size. Select the mailbox user ID to migrate. Continue to Select Destination.

- Authenticate the destination Office 365 tenants using Modern Authentication or Admin Impersonation.

- Map from source to destination; select what you migrate (Contacts, Calendars, Emails).

- Apply advanced features and filters as needed. Press Start Migration.

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Note: If Modern Authentication fails, you can proceed with these steps for an easier authentication process. Just check out this link: Modern Authentication Fails. |
Major Benefits of Using DRS Softech O365 Tenant to Tenant Migration Tool
- Migrate multiple Exchange Online mailboxes at once with accurate results.
- Perform SharePoint Migration, OneDrive Migration, Email Deduplication, SharePoint Deduplication, and OneDrive Deduplication.
- Simple Interface, which means every user can easily use it. A live monitoring report is available.
- Compatible with all Windows versions, including Windows 11, 10, and more.
- Trial version saves 500 Emails per Folder, 100 Contacts & 100 Calendar Items per User.
Conclusion
This guide explains all the necessary information to migrate Exchange Online Mailbox to Exchange Online. Microsoft offers a manual method for this cross-tenant mailbox migration. But it has several limitations. Therefore, it’s best to use the professional tool. It migrates multiple Exchange Online mailboxes at once without any downtime. Multiple features you can use with this tool. Also, try the demo version and one-time service of this tool.
Frequently Asked Questions
Ans. You can migrate Exchange Online mailboxes using Microsoft’s cross-tenant mailbox migration method or a professional migration solution. The DRS Softech Office 365 Tenant to Tenant Migration Tool helps move mailboxes securely between Microsoft 365 tenants with features like Modern Authentication, Admin Impersonation, mailbox mapping, and advanced filters.
Ans. Yes, multiple Exchange Online mailboxes can be migrated at the same time. The DRS Softech Cross Tenant Migration Tool supports bulk mailbox migration, which allows IT administrators to transfer multiple user and shared mailboxes efficiently.
Ans. Yes, the migration process preserves the original mailbox folder structure, including Inbox, Sent Items, custom folders, emails, attachments, contacts, calendars, and other mailbox data.
Ans. Modern Authentication (OAuth 2.0) is the recommended authentication method for Exchange Online migration because it provides a secure connection between Microsoft 365 tenants. The tool also supports Admin Impersonation for easy and secure authentication.
Ans. Yes, administrators can select specific user or shared mailboxes for migration instead of transferring all mailboxes from the source tenant.
Ans. IT teams can migrate thousands of mailboxes efficiently by using a professional Microsoft 365 Tenant to Tenant Migration Tool that supports bulk migration, mailbox mapping, incremental migration, advanced filters, and detailed reports.
Ans. The Date Range Filter allows administrators to migrate mailbox data from a specific time period. It helps reduce migration time by transferring only the required emails instead of moving the entire mailbox.
Ans. Yes, the professional tool generates detailed migration reports. These reports help administrators monitor migration progress, verify transferred data, and troubleshoot any migration issues.
Ans. Yes, the migration process uses secure authentication methods such as Modern Authentication and Admin Impersonation to establish a protected connection between source and destination Microsoft 365 tenants.
Ans. Yes, the software provides an Email Deduplication feature that helps identify and remove duplicate emails based on criteria such as Subject, From, To, CC, and Body during mailbox migration. This helps maintain a clean and organized destination mailbox.