Why Microsoft Outlook Keeps Crashing & How to Fix It
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Written By
Aradhya Jain -
Approved By
Shivam Rathore -
Updated on
April 1st, 2026 - Read Time
5 minutes
User Query: My Outlook Keeps Crashing on Windows again and again while opening or sending emails. I have important work to do, but it closes suddenly. How can I fix this issue quickly without losing my data?
Introduction: Microsoft Outlook is one of the most commonly used email applications for both personal and professional work. It helps manage emails, contacts, calendars, and more in one place. However, many users face an issue where Microsoft Outlook keeps crashing or stops responding. This problem can interrupt work and may even risk data loss if not handled properly. This blog explains the manual method and a professional DRS Softech PST Recovery Tool for a quick and hassle-free process.
Real-Life Scenario: When Outlook Stops Responding
In a typical office environment, Outlook is used throughout the day for communication. Imagine you are sending an important email or accessing old data, and suddenly Outlook crashes. This can delay work and create confusion. In such cases, having a proper solution helps you quickly fix the issue and continue your work without stress.
Quick Solution to Fix Microsoft Outlook Keeps Crashing
- Restart your system and reopen Outlook.
- Open Outlook in Safe Mode.
- Disable unnecessary add-ins.
- Update Outlook to the latest version.
- Alternatively, repair the Outlook data file.
Common Reasons Behind New Outlook Keeps Closing Immediately
- Large or corrupted PST files.
- Too many add-ins are installed.
- Outdated Outlook version.
- System compatibility issues.
- Moreover, a corrupt Outlook profile.
Manual Methods to Fix Microsoft Outlook Keeps Crashing
Before trying the solutions below, it is important to understand that Outlook may crash due to different reasons, like add-ins, corrupted files, or profile issues. You can follow these manual methods step by step to identify and fix the problem.
1. Start Outlook in Safe Mode
- Press Windows + R and type outlook.exe /safe.
- Press Enter and open Outlook.
- If it works fine, disable add-ins one by one.
2. Disable Add-ins
- Firstly, open Outlook and go to File > Options > Add-ins.
- Now, click on Go next to Manage COM Add-ins.
- Uncheck unwanted add-ins and restart Outlook.
3. Update Microsoft Outlook
- Go to File > Office Account.
- Afterwards, click on Update Options > Update Now.
4. Repair Outlook Data File (PST)
- Locate the ScanPST.exe tool on your system.
- Further, add your PST file and start the repair process.
5. Create a New Outlook Profile
- Open Control Panel > Mail.
- Click on Show Profiles > Add.
- Lastly, set the new profile as the default and restart Outlook.
Limitations of Manual Methods
- Takes time to identify the exact issue.
- Not suitable for severe PST corruption.
- Requires technical understanding.
- Additionally, risk of incomplete repair.
Professional Tool to Fix Microsoft Outlook Keeps Crashing
If the problem is caused by a damaged PST file, using a professional DRS Softech PST Repair Tool is a better option. It can repair large and corrupted PST files without affecting the data. The tool keeps emails, attachments, and other details safe during the process. It is easy to use and does not require technical knowledge. This makes it suitable for both individuals and organizations. Furthermore, it helps to fix the Outlook Autocomplete Not Working Error and other issues.
Steps to Repair a Corrupted or Damaged PST File:
- Firstly, download and install the DRS Softech PST Recovery Software.
- Now, click on Open to add your corrupted/damaged PST file.
- Then, choose the Recovery Modes and other options. Click OK.
- After that, you can preview recovered PST files.
- Lastly, click Save and choose different Saving Formats.
Conclusion
In this blog, we discussed different ways to fix Microsoft Outlook keeps crashing. The manual methods can help with basic issues. But when the major issues come, these methods are not a good option. If your PST file is corrupted and shows errors, then it’s best to use the professional tool. It saves time and helps recover data securely. At the end, you can download the demo version first and then use the full version for complete repair.
Frequently Asked Questions
Ans: Outlook may crash on startup due to corrupted PST files, faulty add-ins, outdated versions, or a damaged Outlook profile. In many cases, large mailbox size or system conflicts can also cause this issue.
Ans: The PST recovery tool generally provides three modes: Standard Recovery for minor issues, Advanced Recovery for deeper corruption, and Deep Recovery for severely damaged PST files. These modes help recover data based on the level of corruption.
Ans: Yes, the tool can work independently without requiring Microsoft Outlook. It can scan and repair PST files directly on your system.
Ans: Yes, the tool provides a preview option. You can view emails, attachments, and other mailbox data before saving the repaired file.
Ans: Yes, the tool supports enterprise-level usage and can be deployed across multiple systems. It is suitable for organizations that need to repair PST files on a large scale.
Ans: For large-scale or critical data loss situations, the tool offers advanced and deep recovery modes. These modes are designed to handle heavily corrupted and large PST files, helping enterprises recover maximum data safely.
